USELESS USELESS USELESS USELESS USELESS !!!!!!!

I have now just about had enough of Vodacom. I WILL NOW STOP ALL PAYMENTS TO YOU. 1st, you call to inform about an upgrade that is due. Then you call to say that the contract will be cancelled if the upgrade is not done immediately. Then you decide for yourself which upgrade to do and also bill for that, without any approvals. 2 Months of fighting to get you to reverse the upgrade, you still want payment on this upgrade. Then you offer 2 devices on this plan, which was accepted, you undertook to call me back the next day. 2 Days later and I am still waiting. Then you send an email stating the contract cannot be upgraded to either of these 2 devices. Going online to check for an upgrade, MyVodacom says the contract has already been upgraded !!! WHAT ARE YOU DOING????????????????????