Useless, useless, useless time wasters...

<p>So.... my cell numbers, which are fully paid up, have been blocked AGAIN. Second time this week. It's my data account that I'm disputing. I got a standard response from Lucian to say that he had given feedback. Feedback was NOT provided. Sending me a spreadsheet with masses of numbers that mean nothing on it does NOT constitute feedback!! I emailed him and requested details of what the numbers meant - I want to know what I supposedly downloaded that could possibly have used up so much data, particularly as I don't have a signal at my home... No response to my request. I spoke to a supervisor, Ashwin, in the Subscriber Collections Department on the 25th July and he assured me that someone would phone me yesterday, 26 July, to discuss my complaint. I'm still waiting.... And so I sit for ANOTHER hour on the phone to Vodacom. Pathetic client service. </p>