Useless Useless Useless
<p>You flippen gladly took over Autopage clients (i had no billing issues whilst with them) and now since with Vodacom you still charging me for a hardware subsidy on my phone. I have been trying since JUNE to get this rectified via your call centre and going in to Vodacom client care but USELESS ALL AROUND. How can your system show my contract expired 1 Apr16 but you still charging me for a hardware subsidy????</p> <p>I WANT YOU TO CREDIT MY OVERCHARGE WITH INTEREST you ******* and useless bunch of people!!!!</p>
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Vodacom's replyOfficial
22 Sept 2016, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2016, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
22 Sept 2016, 22:13please define what "due course" timeframe is in your world???
's update22 Sept 2016, 22:13
Reviewer Update
please define what "due course" timeframe is in your world???