GZ
Gail Z
1 reviews | Active since Jan 2016
30 Nov 2021, 14:49
Useless, useless, useless.....
Vodacom accounts department is up to dooodooo......... 10 months of phone calls, emails, and after receiving reasurances from Vodacom STILL HAVING A PROBLEM WITH BILLING FOR ITEMS THAT ARE SUPPOSED TO HAVE BEEN CANCELLED.........
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Replies (2)
Vodacom's replyOfficial
01 Dec 2021, 07:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2021, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Dec 2021, 13:32Dear Gail Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2021, 13:32
Official
Dear Gail Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,