USELESS USELESS USELESS

After waiting for 34 minutes for my call to the 082111 number to be answered eventually a useless \Patience"(how apt) took the call. The only things she could say were \""mmm\"" \""mmmm\"" and \""mmm\"". I think you actually need to perhaps find this call for your \""training purposes\"" on how NOT to help a customer.<br> After trying for the 100th time to explain to this person that I DO NOT have the old sim card so what she was suggesting I do was NOT possible she eventually put me through to just as an enthusiastic manager/team leader who GUESS WHAT ... after hearing me out cut me off and put me straight through to your survey.<br> Come on man. Are you guys for real!!!<br> Please all I want is to have the data bundle top up I bought yesterday at the Fourways Mall shop transferred to our new sim card as the original sim card was \""sent back to the pool as the number was not used for 6 months\"". How difficult can this be? The lady at the shop advised me that as long as the data was not used IF the old number has been allocated to someone then this can be transferred to the new number BUT it was to be done by the call centre. I most definitely am NOT call that number again and waiting 30 minutes!!!!"""