AS
Annalien S

1 reviews | Active since Apr 2023

04 Mar 2025, 09:42

USELESS USELESS - cancelled my data ****le over 3 times now via their *** service as you cannot call this number only allows you to input information and select cancellation on the phone.!! Then in all Vodacom Shops - you cannot call this service an

USELESS USELESS - cancelled my data ****le over 3 times now via their *** service as you cannot call this number only allows you to input information and select cancellation on the phone.!!

Then in all Vodacom Shops - you cannot call this service and in the shops they also give this *** service to go do it yourself as they cannot do it.

Like most large companies out there makes it impossible for you to cancel your service! I can list the agents name who unhelpful and disrespectful!

0
Replies (1)
Vodacom
Vodacom's reply04 Mar 2025, 10:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team