AS
Annalien S
1 reviews | Active since Apr 2023
04 Mar 2025, 09:42
USELESS USELESS - cancelled my data ****le over 3 times now via their *** service as you cannot call this number only allows you to input information and select cancellation on the phone.!! Then in all Vodacom Shops - you cannot call this service an
USELESS USELESS - cancelled my data ****le over 3 times now via their *** service as you cannot call this number only allows you to input information and select cancellation on the phone.!!
Then in all Vodacom Shops - you cannot call this service and in the shops they also give this *** service to go do it yourself as they cannot do it.
Like most large companies out there makes it impossible for you to cancel your service! I can list the agents name who unhelpful and disrespectful!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Mar 2025, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2025, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
