AB
ALTA B

1 reviews | Active since Nov 2015

01 Nov 2015, 09:48

useless useless after upgrade service!!!

I was phoned and informed that I qualify for an upgrade - the will deliver and I dont have to do anything WOW - what great service!!!<br> <br> Phone was delivered promptly - with the WRONG simcard - now 4 days later I am still trying to get hold of someone to rectify this.. Gong between sales and upgrades and offline - there are absolutely no #$%^& that can assist.

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2015, 18:56
Official
Hello ALTAM1,

Thank you for taking the time to voice your concern about the level of service received.

A consultant will make contact with you in due course to assist with your query.

Kind regards
Mrs K
Vodacom Consumer Website Team