RS
Ryan S

1 reviews | Active since Feb 2018

12 Dec 2018, 15:32

Useless, unhelpful, excuses.

ABSOLUTELY SHOCKING service, no support and everything needs 24 hours for approval or for someone to email a response. The staff are full of excuses and are untrained. Everything is a big joke and they pass the buck.

You know whats not funny, wasting my time trying to get a phone contract to ensure the service of my customers at work! Your staff and service offers incompetence could cost me my job. I demand assistance. I will continue to post until this matter is resolved.

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2018, 06:42
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team