useless, unhelpful call center

<p>So Vodacom decided to debit my account on the 26th of April instead of the agreed upon date of the 28th of every month. the debit from the 26th failed so today i contacted the useless call center to find out where and how i should make payment. i spoke to Ntombi, the utterly uncompetend lady could not provide me with details of where and how to deposit the money into Vodacoms account. Instead she started arguing with me about the statement i made that Vodacom debited the account to early. After a useless 15 minute conversation she told me to go to any Vodacom shop and make payment from there. So of i went. Got the the Vodacom shop and the lady told me i cannot make a payment there. So, Vodacom, listen up. If you want your money for this months debit, ask someone COMPETEND enough to phone me and make arrangements for payment. I am NOT going to drive up and down between shops and sit another 30 Minutes with a useless person on the other end to try and firgure this out. </p>