JS
John S

1 reviews | Active since Dec 2017

06 Mar 2018, 09:17

Useless, undependable, *******, contract breach

Still waiting after being promised of being phoned. I have to go to a coffee shop in order to make and take calls.

You have the cheek to send me sms’s that give me free 10 minutes of talk time because of dropped calls. I will let everyone know that I come in contact with to NEVER become your customers. You do not care, and I’m still waiting for the call you said would come on Friday. I do want to ask, this “promised by late 2018 or early 2019” tower, will it really happen or will it happen like your empty promises.

You are useless and *******. You do not care about your customers.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2018, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team