LM
Lesley M

1 reviews | Active since Aug 2018

16 Aug 2018, 18:19

Useless uncaring people

This is for Amelia in upgrades. Once again, thank you for nothing. STILL nobody has bothered to contact me as you promised to sort out the mess you have made of my upgrade. Disgusting service.

Lesley Manford.

0
Replies (3)
Vodacom
Vodacom's reply16 Aug 2018, 19:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

LM
Lesley M's update16 Aug 2018, 19:57
Reviewer Update
Define "due course" 1day? 1month? 1 year?
Vodacom
Vodacom's reply17 Aug 2018, 10:30
Official

Dear Lesley

As per our recent conversation.

Kindly be advised we have responded to you via email at ***

Regards,

Vodacom Consumer Website Team

Best regards,