BL
Bazel L
1 reviews | Active since Jan 2017
04 Jan 2021, 09:38
Useless twits
Been of for 6 days numerous phone calls and worst customer service ever have been givin a so called SR Number but it means nothing will have to cancel our service and move on to a better service provider
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
04 Jan 2021, 10:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2021, 10:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
BL
Bazel L's updateReviewer Update
04 Jan 2021, 12:38That is what every consultant said 6 days in a row we will contact you and keep you posted bet you tomorrow and the the day there after you will provide the same nonsense reply over and over
BL
Bazel L's update04 Jan 2021, 12:38
Reviewer Update
That is what every consultant said 6 days in a row we will contact you and keep you posted bet you tomorrow and the the day there after you will provide the same nonsense reply over and over
BL
Bazel L's updateReviewer Update
05 Jan 2021, 15:19Still no reply from anyone
BL
Bazel L's update05 Jan 2021, 15:19
Reviewer Update
Still no reply from anyone
BL
Bazel L's updateReviewer Update
07 Jan 2021, 10:08Day 9 and still have no Fibre then you lie and tell me someone will contact me I have to constantly have to phone and find out whats happening
BL
Bazel L's update07 Jan 2021, 10:08
Reviewer Update
Day 9 and still have no Fibre then you lie and tell me someone will contact me I have to constantly have to phone and find out whats happening
Vodacom's replyOfficial
01 Feb 2021, 16:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your fibre account has been cancelled. Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2021, 16:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your fibre account has been cancelled. Your query has now been resolved. Regards Consumer Website Team
Best regards,
BL
Bazel L's updateReviewer Update
02 Feb 2021, 08:18Cheers to useless service
BL
Bazel L's update02 Feb 2021, 08:18
Reviewer Update
Cheers to useless service