WG
William G

1 reviews | Active since Nov 2019

28 Nov 2019, 06:34

Useless *******

Phone was ****** Saturday. Did sim swop Tuesday 9 in the morning at Brooklyn branch they said would take 4 hours. Nothing. Same night at 6 night tried again at The Grove mall. They said will be ready 6 in the morning. Nothing. Phoned call center. What a *** experience, menu after menu. Ask me to enter my number then call dropped... Called again. Lady said she would sort out and call me back. Nothing and no call!!!!! Phoned Brooklyn branch. Ring ring no answer. Called The Grove branch. Eventually answer. Said would be live 6 in the morning. Nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I stand to lose my job due to this absolutely useless company. 24 years with them. What a ****ing disappointment?? Bye Vodacom bye!!!

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2019, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team