Useless technical problem solving

Item: Vodacom
Rating: 1
Author: christine T

<p>Trying to upgrade for the last 2 weeks to an iphone 6 deal that is advertised in the booklet but isn't registered in the system. For 2 weeks the fault is reported and still not fixed. Looks like vodacom want to loose customers!!</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

15 Apr 2017, 13:33

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply15 Apr 2017, 13:33

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

24 Apr 2017, 15:31

Dear Christine Van Tonder,

As discussed, your issue has been resolved.

Thank you for your patience.

Regards,

Best regards,

Vodacom's reply24 Apr 2017, 15:31

Official

Dear Christine Van Tonder,

As discussed, your issue has been resolved.

Thank you for your patience.

Regards,

Best regards,

Useless technical problem solving

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