Useless, *****ing my money

<p>I had a contract that I upgraded in Sept 2016 without anyone telling me I still had to pay my previous handset until end of Dec. After finally getting this informtaion out of them I have now still paid for the old handset (month 25 and 26 on a 24 month contract??????????) for January 2017 and now received an invoice for the same for February???</p> <p>I logged various calls with no feedback except reference number after reference number and no answers.</p> <p>WHEN AM I GETTING MY MONEY BACK AND WHEN WILL YOU STOP TAKING MORE THAN WHAT I SIGNED FOR IN MY CONTRACT?????????!!!!!!!!!!!!!!!!!!!</p>