1 reviews | Active since Jul 2015
useless staff aiding with issue
<p>All airtime data etc. is gone from my account (I had about 15 GB). Reading posts, I understand this happens frequently. You are in breach of your contract and *****ing from me, if you don’t resolve this by tomorrow I will cancel my contract with Vodacom. I’ve had so many problems with Vodacom in the last year that I actually find it hard to believe that you have clients that are still happy with your service. How is it possible that you are sooooo useless as a company that something like this can happen? With the last problem I had no one rep****, if you don’t resolve this by tomorrow I will definitely cancel my Vodacom contract and change to telcom. I also want to know what is draining my airtime as no one from Vodacom is able to assist me with this. There should be NO DEDUCTIONS to any third party, why the **** is this an issue the whole time.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
