1 reviews | Active since Nov 2013
Useless sms during the night
<p>1) This morning at 02:36 i received a sms from Vodacom that woke me up and was so angry, i could not sleep again.</p> <p>2) The sms was for free data to use before midnight 18 July 2016 for Mandela day.</p> <p>3) Mandela day was yesterday 18 July, so even if i would use the date, it expired yesterday.</p> <p>4)Vodacom has the technology but it does not seem that their systems are working.</p> <p>5)This is not the first time that i complain about Vodacom that they wake me up at night with useless sms messages. Please, get your timing right not to sms during night time!!!!</p> <p>6)Vodacom have to migrate me to another cellphone provider without any hassles TODAY, as i am sick and tired of receiving sms messages during the night.</p> <p>7)As per your records of my cell usage, i do not make use of any data.</p> <p>8)Vodacom has to get their priorities in order, as the sms i got during the night, is a big joke - by the way, if the sms was an April fools joke, once again Vodacom's timing is far out. April fools day was 1 April!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom did not reply yet, for the second day. To useless or scared to make contact with me, because of their stupidity.
Vodacom did not reply yet, for the second day. To useless or scared to make contact with me, because of their stupidity.
