AvdM
Anno van der Meulen

1 reviews | Active since Nov 2013

19 Jul 2016, 06:35

Useless sms during the night

<p>1) This morning at 02:36 i received a sms from Vodacom that woke me up and was so angry, i could not sleep again.</p> <p>2) The sms was for free data to use before midnight 18 July 2016 for Mandela day.</p> <p>3) Mandela day was yesterday 18 July, so even if i would use the date, it expired yesterday.</p> <p>4)Vodacom has the technology but it does not seem that their systems are working.</p> <p>5)This is not the first time that i complain about Vodacom that they wake me up at night with useless sms messages. Please, get your timing right not to sms during night time!!!!</p> <p>6)Vodacom have to migrate me to another cellphone provider without any hassles TODAY, as i am sick and tired of receiving sms messages during the night.</p> <p>7)As per your records of my cell usage, i do not make use of any data.</p> <p>8)Vodacom has to get their priorities in order, as the sms i got during the night, is a big joke - by the way, if the sms was an April fools joke, once again Vodacom's timing is far out. April fools day was 1 April!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply19 Jul 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AvdM
Anno van der Meulen's update20 Jul 2016, 07:35
Reviewer Update

Vodacom did not reply yet, for the second day. To useless or scared to make contact with me, because of their stupidity.