AC
Ashley C

1 reviews | Active since Jul 2011

30 May 2025, 12:45

Useless Signal Provided by Vodacom

At 10h42 this morning a potential client called me. I had 3/4 bars of Vodacom signal, I have direct line of site with the Mavela tower on my property and my phone was charged up and with me. My phone did NOT ring. I then lost that business of a few thousand rand due to Vodacom NOT working like they should be doing as I only saw an sms hours later notifying me of the fact. The KZN Midlands area has been complaining for MONTHS about the poor reception and non working infrastructure relating to Vodacom. When are they going to finally DO SOMETHING ABOUT IT???

Ashley *****es on behalf of the entire KZN Midlands and Dargle area.

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Replies (1)
Vodacom
Vodacom's reply30 May 2025, 12:47
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team