USELESS SERVICES ONCE AGAIN FROM VODACOM - WIFI SERVICES.

ONCE AGAIN OUR WIFI SERVICES OFF - AF LAST FRIDAY!!!!

WE WERE PROMISED WIFI ASSISSTANCE FROM SIZIWE - USELESS!! THEN AFTER AGAIN PHONED VODACOM AND BEEN PUT THROUGH FROM ONE TO ANOTHER TALK TO MTHOMBI - ASKING ME ALL KINDS OF SECURITY QUESTIONS - ONE OF THEM OUR VODACOM REFERENCE NO. HOW THE HELL MUST WE KNOW WHAT IS OUR REF NO IF WE HAVE ABOUT 7 DIFFERENT CONTRACTS NO'S. AS WELL AS WE DON'T EVEN RECEIVE MONTHLY STATEMENTS - WE HAVE TO PHONE BRITS VODACOM TO REQUEST OUR OUTSTANDING BILL FOR THE MONTH.

THAT IS SERVICES FROM VODACOM! NOW - WE REPORTED - WE HAVE TO WAIT 48 HRS FOR ASSISTANCE ON WIFI SERVICES. BUT KEEP IN MIND - WE STILL HAVE TO PAY OUR BILL END OF THE MONTH WHICH IS NOW BETWEEN R5500.00 - R6100.00 PM. BUT IF YOUR BILL IS NOT PAID - THEY CUT SERVICES. BUT THEIR USELESS SERVICES IS EXCUSED.

FOR PEOPLE THINKING ABOUT MOVING OVER TO VODACOM SERVICES! PLEASE DON'T. YOU'LL REGRET THIS EVERY SINGLE WEEK. IF WE COULD CANCEL EVERYTHING - WE WOULD HAVE DONE THIS MONTHS AGO. BUT BECAUSE OF OUR LENGHTY CONTRACTS STILL VALID - WE ARE BINDED. VODACOM PROMOTES THEMSELVES AS SERVICE EXCELLENCE. EXCELLENCE WHERE???????????

UNTIL THEY HAVE YOU SIGNED CONTRACTS - YOUR ARE JUST A NUMBER WHO HELPS PAYS SOMEONES SALARY EVERY MONTH.

USELESS USELESS USELSS SERVICES!