PS
Patrick S
1 reviews | Active since Nov 2011
05 Sept 2023, 11:16
Useless services by vodacom
Vodacom Fiber is honestly the most useless service provider anyone can use. I have been complaining about the same issues (getting the service I am paying for) and it looks like they are not going to fix anything. I am paying them R800 per month for fibre services that I will never receive. Even when you try to support them by making sure you renew your contract with them, they still find a way for no delivering on anything.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Sept 2023, 12:09 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Sept 2023, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Sept 2023, 07:10Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our Fibre Technical Team you've confirmed the fibre services have been restored. Regards Consumer Website Team
Vodacom's reply08 Sept 2023, 07:10
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our Fibre Technical Team you've confirmed the fibre services have been restored. Regards Consumer Website Team