Useless services and staff doesn't know anything about helping customers with online deals

<p>I tried getting the online deal Sony xperia x and xa however I went online countless of times and it gave me an error every time. I called in they said i need to visit the store or do it online. i went in the store they said i had to call in or do it online. how was i supposed to do it online if it was not allowing me? and now I cannot get the new contract that i want, I never knew that in order to open a new contract with vodacom you would have to run in circles because the staff and the call centres are useless, and the website doesn't work.and now that deal is gone and i still don't have it, how is that my fault? why should I as a customer not get what i want because none of their services work. I have an existing contract and I am going to close it the soonest i can because this is not the first time. I have had less problems with MTN.and further more they cannot say that I already have 2 existing contracts, no I have 1 existing contract for 2 tablets and that was made clear because i already had an mtn contract when i got the tablets so i couldn't qualify for 2 at the time, now I only have 1 contract with vodacom and that is for 2 tablets yet i cannot get a new one with them.</p>