JB
Jaco B

1 reviews | Active since Jan 2019

03 Jan 2019, 10:55

Useless service Vodacom Please cancel my contract

Vodacom i have no words, your service are really bad, after how many phone calls you still did not sort out my New contract issue. a contract that i did not even want, all i wanted was an upgrade now i need to pay for 2 contracts. can i please get my contracts canceled so that i can make use of another service provider, this is going on for a month now.

I have spoken to an Ismail Ncube as well who said he will phone me back sorry my friend useless service from you this is almost a month ago

For customer service i rate you less than -0

0
Replies (1)
Vodacom
Vodacom's reply03 Jan 2019, 14:25
Official
Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team