JB
Jaco B
1 reviews | Active since Jan 2019
03 Jan 2019, 10:55
Useless service Vodacom Please cancel my contract
Vodacom i have no words, your service are really bad, after how many phone calls you still did not sort out my New contract issue. a contract that i did not even want, all i wanted was an upgrade now i need to pay for 2 contracts. can i please get my contracts canceled so that i can make use of another service provider, this is going on for a month now.
I have spoken to an Ismail Ncube as well who said he will phone me back sorry my friend useless service from you this is almost a month ago
For customer service i rate you less than -0
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Replies (1)Vodacom's replyOfficial
03 Jan 2019, 14:25Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2019, 14:25
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
