USELESS -SERVICE: VODACOM IS BAD NEWS

NOBODY CONTACTED ME AFTER MY COMPLAIN, ALTHOUGH THEY PROMISE TO DO SO.SO I GUESS MY VIP STATUS MEAN NOTHING.I AM NOW EVEN MORE DISGUSTING WITH YOUR SERVICE. I PHONED YOUR CANCELLETION DEPARTMENT TO CANCEL MY CONTRACT-PREMATURE, AS NEED A LETTER FROM YOU. NOW I AM TOLD THAT COULD ONLY HAPPEN ON WEDENESDAY DUE TO SOME LAME EXCUSE. IT TOOK 27 MINUTES FOR YOU TO ANSWER MY CALL!!!!