USELESS SERVICE - Vodacom Business

Our Business VOIP has been down since 25 February, it is now the 2nd of March which means that we have now had 4 days without Telephones. We also have 2 other companies on the same premises who are also dependant on these lines. Our companies are losing a lot of money on incoming and outgoing sales calls. We are a supplier of chain stores whom cannot reach us. This is the most ridiculous service we have ever received from any service provider as the feedback we keep getting is that the link is down (Which is quite obvious) and that the technician will attend to it. The technician has been "attending to it" for 4 days now and still nothing is working nor have they pitched up to our offices to check the equipment.

We will be moving away from Vodacom VOIP, Fibre and Company Cellphone contracts.

Enough is Enough!