NZ
Nompumelelo Z
1 reviews | Active since Aug 2011
28 Jul 2020, 09:05
Useless service provider....Vodacom
Vodacom billing statement is nothing but a frustration managed by *********** online staff members and their management...I have been wrongly billed two months in succession on my red premium account R3111 and R3670 respectively and no one can help...Now I want to cut my ties with them and they threaten me with penalty fee of more then R20k..This is shocking considering I have been their contract client for more than 18years
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Vodacom's replyOfficial
28 Jul 2020, 09:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 09:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team