MR
Mamoleke R
1 reviews | Active since Mar 2020
03 Aug 2023, 11:01
USELESS SERVICE PROVIDER WITH CLUELESS STAFF!!!!
VODACOM IS THE WORST SERVICE PROVIDER. THEY DEACTIVATED MY CALLER LINE IDENTITY BECAUSE I CANCELLED MY CONTRACT. I HAVE SPOKEN TO OVER 6 CONSULTANTS AND EVEN WENT TO THE VODASHOP BUT NO ONE IS ABLE TO ASSIST. THEY ARE LITERALLY BULLYING ME INTO TAKING ANOTHER CONTRACT!!!!
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Replies (2)
Vodacom's replyOfficial
03 Aug 2023, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
MR
Mamoleke R's updateReviewer Update
03 Aug 2023, 13:32I finally got assistance from Mahali at Vodacom, he called me and took his time in fixing my problem and processing my contract cancellation. Thank you so much Sir, Vodacom must be very proud to have an asset such as yourself as part of the team. Keep up the good work!!
MR
Mamoleke R's update03 Aug 2023, 13:32
Reviewer Update
I finally got assistance from Mahali at Vodacom, he called me and took his time in fixing my problem and processing my contract cancellation. Thank you so much Sir, Vodacom must be very proud to have an asset such as yourself as part of the team. Keep up the good work!!