AV
Andries V

1 reviews | Active since Feb 2012

20 Dec 2021, 12:09

Useless service provider - New Contract

Now they blame some useless third party company called Likeminds for quoting me Takealot vouchers.

I was quoted for a R1000 Takealot vouchers. (Quotation No: 1-**********9***) I dialed 082 135 who directed me to ********** who directed me to **********4 and then to **********, last number was an *****ic person that could barely speak understandable English. So, after being transferred and giving my personal details for security checks each time, it is still not resolved and I am sent from one useless department to the next. Please connect me to a capable person who won’t waste my time and be able to assist.

0
Replies (2)
Vodacom
Vodacom's reply20 Dec 2021, 13:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
AV
Andries V's update12 Jan 2022, 17:59
Reviewer Update
That's all you guys is escelate... So sick and tired of the same old story. When will I get my vouchers?