AV
Andries V

1 reviews | Active since Feb 2012

06 Dec 2021, 14:57

Useless service provider - New Contract

I was quoted for a R1000 Takealot vouchers. (Quotation No: ******) I dialed 082 135 who directed me to *** who directed me to ***4 and then to ***, last number was an *****ic person that could barely speak understandable English. So, after being transferred and giving my personal details for security checks each time, it is still not resolved and I am sent from one useless department to the next.

Please connect me to a capable person who won’t waste my time and be able to assist.

0
Replies (4)
Vodacom
Vodacom's reply06 Dec 2021, 16:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AV
Andries V's update13 Dec 2021, 16:42
Reviewer Update
Is this an stupid Tobi bot Reply. Did you even read through my complaint? I have dialed tuat number numerous times and that whole department is too useless to sort it out. I am looking for assistance from someone with at least above 30% matric pass rate to understand what ia happening and not just copy and paste irrelevant ****.
AV
Andries V's update13 Dec 2021, 16:45
Reviewer Update
Is this a stupid Tobi bot Reply. Did you even read through my complaint? I have dialed that number numerous times and that whole department is too useless to sort it out. I am looking for assistance from someone with at least above 30% matric pass rate to understand what is happening and not just copy and paste irrelevant **** reply.
AV
Andries V's update20 Dec 2021, 12:06
Reviewer Update
Still not resolved. Useless company