BB
Belinda B
1 reviews | Active since Aug 2022
28 Jun 2025, 10:26
Useless service provider. Indicative of this failed country.
Utterly hopeless. Yet again without coverage. No answers for us despite our numerous complaints. And despite our elevations to back office - what are they doing in the back office? Likely eating KFC.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jun 2025, 10:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jun 2025, 10:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
BB
Belinda B's updateReviewer Update
28 Jun 2025, 10:54How do you propose contacting me if I don't have network coverage and you don't use Whatsapp? Again, no logic behind what you do. What a failed state.
BB
Belinda B's update28 Jun 2025, 10:54
Reviewer Update
How do you propose contacting me if I don't have network coverage and you don't use Whatsapp? Again, no logic behind what you do. What a failed state.