USELESS SERVICE PROVIDER

Useless service provider that fails to honour clients claims. I have been struggling for a week in order to get a replacement device where on earth have you heard that a new cell phone must be replaced with a Pre-owned device??? QUICK TO INCREASE PREMIUMS UNDER FALLS PRETENCE STATING THAT THE COVER IN CREASE WILL ALIGN WTH WHAT IS ON THE MARKET AND WHEN ITS TIME TO CLAIM THERE'S STORIES AND THEY NEVER TAKE OWNERSHIP NOR DO THEY EVEN UNDERSTAND THEY OWN T'S AND C'S.

I WILL NOT RECCCOMEND VODACOM INSURANCE TO ANYONE BEUCAUSE THEY WILL ONLY WANT TO PAY LESS THAN THE INSURED AMOUNT BUT WILL INCREASE YOUR PREMUIM YEAR IN YEAR OUT AND THE ****** AGENTS WILL DEFEND THE USELESS MANAGERS BY SAYING THEY ON LUNCH OR THEY CANNOT TRANSFER YOU TO THEM BECUASE THEY NOT IN THE OFFICE