Useless service provider
I'm now gatvol!!!!!so after fighting again with vodacom this is my second review!!!!they now want to bill my husband again and only from end of juky wanting us to go over pre paid!!!!!!you are useless !!!!!we still haven't reveived our money back and we paid up the entire account laat year !!!!start doing your job right !!!!!!
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Replies (2)
Vodacom's replyOfficial
18 Jul 2023, 14:05Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jul 2023, 14:05
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
18 Jul 2023, 14:33I will not leave this here !!!you guys are not doing your job!!!! I have proof that all accounts has been paid but now you want to still debit the account !!!if this is not resolved i will go to my lawyer and we will meet in court !!!!
's update18 Jul 2023, 14:33
Reviewer Update
I will not leave this here !!!you guys are not doing your job!!!! I have proof that all accounts has been paid but now you want to still debit the account !!!if this is not resolved i will go to my lawyer and we will meet in court !!!!