DL
Duan L
1 reviews | Active since Mar 2013
27 Jul 2020, 11:35
USELESS SERVICE PROVIDER
Worst experience ever. App**** for a fibre installation on the 13th July. Still no router, no installation, no call, no e-mail.
Had to phone more than once to find out what is happening. Only to find out that Vodacom (Which I have two other contracts with) doesn't have my correct number. Bull**** man, you have my e-mail, ID and two alternative numbers. If you "Wanted" to contact me, you could have.
Vidacom as a business is not up to par. Not to mention the **** 4g coverage in my area. Your network is uselss....
Im fed up. Sort out your ****
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Replies (2)
Vodacom's replyOfficial
27 Jul 2020, 12:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2020, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DL
Duan L's updateReviewer Update
27 Jul 2020, 12:16Your Automated replies doesn't help either... Knowing you guys I will not be contacted
Ugh...
Ugh...
DL
Duan L's update27 Jul 2020, 12:16
Reviewer Update
Your Automated replies doesn't help either... Knowing you guys I will not be contacted
Ugh...
Ugh...