USELESS SERVICE PROVIDER

Item: Vodacom
Rating: 1
Author: Hettie J

It has now been MORE than a week and STILL NO CONTACT from Vodacom as promised!!!!!!!!!!!!!!!!!!

I now need information on CANCELLING MY CONTRACT!!!!!!!!!!!!!!!!!!!

I CANNOT ACCESS ANY STATEMENTS DUE TO THE FACT THAT I AM NO LONGER THE MAH ~ MAIN ACCOUNT HOLDER, which according to me, I HAVE BEEN SINCE 1999!!!!!!!?????????????

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Aug 2018, 20:14

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Aug 2018, 20:14

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Hettie J's updateReviewer Update

10 Aug 2018, 12:03

AND STILL..... Waiting for ANYBODY to contact me!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hettie J's update10 Aug 2018, 12:03

Reviewer Update

AND STILL..... Waiting for ANYBODY to contact me!!!!!!!!!!!!!!!!!!!!!!!!!!!