NC
Nick C

1 reviews | Active since Aug 2009

30 Dec 2016, 07:50

Useless Service Phone disconnected ***

<p>I posted here not to long ago about a billing and transfer dispute. Up till now nothing has been achieved and my phone has been disconnected. A poor attempt was made to write me an e-mail with so to say no response later. Now I am disconnected/suspended although my account is fully paid but the funds not allocated. This Number ********** 533 is a business number and NONE of my clients can get hold of me now!!</p> <p>Its is NOT a thread but if this cannot be sorted Today I WILL move to another Cell phone provider!</p> <p>Regards</p> <p> </p> <p>Nick</p>

0
Replies (2)
Vodacom
Vodacom's reply30 Dec 2016, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NC
Nick C's update06 Aug 2017, 21:55
Reviewer Update

NO ONE HELPED ME