MA
Monique A

1 reviews | Active since Aug 2019

25 Oct 2022, 13:32

Useless service. Pathetic

I have been trying to cancel this damn service for two months now. Customer service is useless and so is that damn cancelation line how do you ask for a number if it's a fiber line!!! I've spoken to so many people and no one can help me. I won't pay the outstanding amount it's not my fault the debit goes off and the money gets paid into my account again. It's a month to month contract why wasn't the service canceled with the first missed payment. Take me to court I have recordings too!!!

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Replies (1)
Vodacom
Vodacom's reply25 Oct 2022, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team