MS
Marco S

1 reviews | Active since Dec 2025

09 Feb 2026, 13:40

Useless service on *****ulent account.

The most useless brand in the world. I have been fighting since last year June about an account that was *****ulently taken on my name. Yet whenever you call, nobody can help, nobody knows what to do or who to refer you to. I am sick and tired of phoning and trying to get this account closed. Something needs to be done and done quickly.

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2026, 13:46
Official
Dear Customer, 

 Thank you for making us aware of your complaint. 

 Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

 ***Please note*** Beware of phishing ****s. 

 Vodacom will not contact you via Whatsapp to request your personal details 

 Regards, 
 Vodacom Consumer Website Team