CS
Cara S
1 reviews | Active since Dec 2022
04 Jun 2024, 14:01
Useless service, Monopoly mentality.
The customer service at this company does not exist. Do not insure your phone with Vodacom as the company they outsource to is so far removed and no one will assist you when you have an actual claim.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jun 2024, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jun 2024, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2024, 10:10Dear Cara.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2024, 10:10
Official
Dear Cara.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Regards
Vodacom Consumer Website Team
Best regards,