USELESS SERVICE FROM VODACOM !!!!!!!!!!!!!

I wrote a review on 13 September, was my second review. My first complaint was lodged 2024/08/08. Vodacom keeps on phoning saying that the problem is resolved or will be escalated. Today 2024/09/23, the problem is still not sorted out!!!!!!!!!!!!!!!! I really can't understand why Vodacom is so useless!!!!! Keep on getting SMS that says that the ticket has been closed