GL
Garth L
1 reviews | Active since Aug 2013
31 Mar 2026, 11:18
Useless service from all avenues - Complaint
COMPLAINT!!! REF : EC-28YV-1TkCP1 Money has been taken by the Vodapay APP. We have submitted Bank Statements and called multiple times. The account is blocked for multiple devices causing loss in business. I suggest you call before we simply move to a provider who has a proper customer care line.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
31 Mar 2026, 12:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2026, 12:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team