AC
Abie C

1 reviews | Active since Jun 2009

13 Jul 2016, 08:59

USELESS Service for not cancelling my contract

<p>WHY WHY WHY does it take so long to cancell a contract with vodacom. I have done a eft to vodacom pty ltd more than a week ago. The account reference number is EC-044N-2KAIYU. This number should only be PREPAID. All the documents requested was scanned and emailed. Please vodacom lift your game. It seems the yellow company is winning. </p>

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Replies (2)
Vodacom
Vodacom's reply13 Jul 2016, 10:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AC
Abie C's update18 Jul 2016, 15:42
Reviewer Update

NOT ONE CONSULTANT CONTACTED ME!!!!!!!!!!!!!!!!