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Adri M
1 reviews | Active since Oct 2022
15 Oct 2022, 12:19
Useless Service
I got a LTE line from Vodacom for my business. Since day one we are struggling with the signal from the rooter. For the last month i am trying to resolve the issue with them. They just don't care if you do business or not. If you phone they have several excuses. so if you want to do business never ever please take a LTE line with Vodacom.
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Replies (2)
Vodacom's replyOfficial
15 Oct 2022, 15:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2022, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Adri M's updateReviewer Update
17 Oct 2022, 17:47This is how serious Vodacom is about there clients. They have a computer answering there Hellopeter reviews so that the public must think they care about there clients. I gave them more than two days to see if anybody will phone as mentioned in there review. How could i really think that they are that good. I even phoned in to the number given on the fault log code and promises that i will have feedback the same day, nothing happened. Please do not do business with Vodacom.
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Adri M's update17 Oct 2022, 17:47
Reviewer Update
This is how serious Vodacom is about there clients. They have a computer answering there Hellopeter reviews so that the public must think they care about there clients. I gave them more than two days to see if anybody will phone as mentioned in there review. How could i really think that they are that good. I even phoned in to the number given on the fault log code and promises that i will have feedback the same day, nothing happened. Please do not do business with Vodacom.