USELESS SERVICE - BROKEN PROMISES

So i took out a contract a month ago for a Iphone 6 and after a few days the battery was giving me issues. I took it back to the Centurion to branch as it was still in the 7day replace/repair period for them to investigate. I was told this process could take up to 7days. The following week Friday, I went to follow up and still nothing had been done so I spoke to the Manager who told me it would get done on Saturaday, otherwise, Monday the lastest - went in on Monday and still Nothing. She kept pushing the blame to the Technical team and made another promise that it would be done by this week and id be contacted - STILL NOTHING!!!<br> <br> This is the 3rd week I've been left without a phone because all my details are registered with Apple so I cant even use my old device. Vodacom refused to accomodate and provide with something to use in the mean time BUT still expects me to pay my full premium this month! Last i checked - this is the 21st century, which person in this day and age can survive without a cellphone?!<br> <br> ALSO!! This month I'll be paying a hefty premium for something i dont even have!!<br> <br> VODACOM IS ABSOLUTLEY PATHETIC AND I WOULD RECOMMEND THEIR SERVICES TO ANYONE IN FUTURE!!