Useless Service

So, our internet is down again as usual and as usual Vodacom with their ****y service refuses to help us, they gave us a reference number with no support, How long are we going to be victims of Vodacom's unfair treatment. I bed if I was a politician they would send out 10 guys in one hour. Here is your useless reference number. My contact number is ***. Can we please get the inquiry commission to sit on guys like Vodacom