useless service at vodacom

<p>Hi,</p> <p>I was recommended to migrate my contract on my data line from normal to topup, to prevent going over on my data.</p> <p>I did this at the end of September</p> <p>For the last 4+ years I have had this line with 2 sims linked to it – a microsim for my ipad, and a sim for my 3g ****le at home.</p> <p>I was not told that when I migrate I would lose this feature!!!</p> <p>I phoned on 3 October and dealt with very inefficient consultant who I had to explain the difference between a sim and microsim (painful). She finally understood and said my other sim would be added.</p> <p>I had no further follow up, and I use my ipad at work daily, as I travel.</p> <p>Today I had to phone to follow up, spoke to a consultant who did understand the problem, and she told me on a topup package I cant link 2 sims and I should’ve been told this, and told me only solution is to migrate back at the end of the month, and there is nothing they can help me with til then!</p> <p>So I have no internet for a whole month for my work ipad, absolutely nothing they can do to rectify their mistake before the 31st October.</p> <p>Seems like easiest is for me to cancel and get a prepaid month by month contract with MTN or cell C, as I cant have no internet on work ipad for a month.</p> <p> </p> <p> </p>