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Denbigh M

1 reviews | Active since Apr 2014

04 Mar 2023, 14:24

Useless service and no follow up

Three months later and I am still trying to upgrade my contract. Vodacom: you are full of false promises. Useless service. I requested a return call which never happened. I am still unable to upgrade in store after my issue was escalated to the technical department. Time to move to another network and take my other contracts with me.

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Replies (1)
Vodacom
Vodacom's reply04 Mar 2023, 16:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team