1 reviews | Active since Dec 2009
Useless service and *********** Staff
<p>I upgraded my account online on Friday morning last week with ease. Vodacom said next business day delivery which would be monday. Monday i received as sms from Ram couriers saying delivery will take place. Unfortunately due to business im not going to be at the delivery address for a while. I asked Vodacom to please change the address for me.</p> <p> </p> <p>After 3 days of phone calls, getting transferred from one department to another, atleast 4hours total calling vodacom, no one at vodacom can assist me.</p> <p> </p> <p>This is ****EN terrible service. why the hell cant someone help me???????</p> <p>Vodacom has a stinking attitude towards this matter and no one cares. Staff just cut me off as im losing my patience.</p> <p> </p> <p>Please can something be done about this</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed
Kindly refer to our correspondence to follow.
Best regards
Elroy
The reported instance has been reviewed and addressed
Kindly refer to our correspondence to follow.
Best regards
Elroy
