Useless service and empty promises
We app**** for Vodacom to move our internet from the old house to the new house on the 12th of September. To this day after numerous calls from us, not Vodacom, and promises to call back with answers we still sit waiting. No answers as to when they are coming. ****** useless service!!
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Vodacom's replyOfficial
17 Oct 2023, 09:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2023, 09:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team