NM
Nithia M
1 reviews | Active since Jan 2012
13 Jul 2022, 09:46
Useless service again
As usual - when you want to cancel a contract you can never get through - too many callers etc - just get someone to call me to - i need to cancel 2 contracts - ***
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Jul 2022, 12:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2022, 12:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nithia M's updateReviewer Update
15 Jul 2022, 11:42i received a call - but got no help - please get someone to call me to cancel 2 numbers - imagine your own staff cant even get through to cancellations - they either cannot transfer me or the line is busy - what a load of bull - just get someone to call me who can actually help!!!!!
NM
Nithia M's update15 Jul 2022, 11:42
Reviewer Update
i received a call - but got no help - please get someone to call me to cancel 2 numbers - imagine your own staff cant even get through to cancellations - they either cannot transfer me or the line is busy - what a load of bull - just get someone to call me who can actually help!!!!!
NM
Nithia M's updateReviewer Update
19 Jul 2022, 15:46Listen i am flippin sick and tired of dealing with you guys - i eventually get through to someone - and conveniently after telling him i want to cancel - the line goes dead - JUST GET SOMEONE TO CALL ME TO TO CANCEL - call me on *** - i need to cancel *** and *** - IF THIS IS NOT RESOLVED - I WILL NOT PAY MY ACCOUNT!!!!
NM
Nithia M's update19 Jul 2022, 15:46
Reviewer Update
Listen i am flippin sick and tired of dealing with you guys - i eventually get through to someone - and conveniently after telling him i want to cancel - the line goes dead - JUST GET SOMEONE TO CALL ME TO TO CANCEL - call me on *** - i need to cancel *** and *** - IF THIS IS NOT RESOLVED - I WILL NOT PAY MY ACCOUNT!!!!