Useless service after months of fighting.

After months of trying to find out who put my fiancé under debt review, I have finally got details saying it was Vodacom. I have full power of attorney and have tried and tried to get some form or letter or amount due out of them and not one person can give me an answer. This is ridicules. Even when we want to sort this out, we can’t get any answers. I suggest someone contact me ASAP so that this matter can finally be put to rest. This account goes as far back as 2013. I want to put this matter to rest once and for all. Surely someone in Vodacom can give a person a correct answer. The service is shocking.