WP
Willy P
1 reviews | Active since Apr 2019
01 Mar 2022, 13:53
Useless service
They upgraded my contract and this morning my wife number hangs and cannot access network. Phone them, takes forever to get to speak to someone. Supposed to refresh her settings. What ***. Everytime there an upgrade there is somewhat with it. Sick and tired of this ****
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Replies (2)
Vodacom's replyOfficial
01 Mar 2022, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2022, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WP
Willy P's updateReviewer Update
03 Mar 2022, 17:51They tried to sort out problems and wife phone still not right. I have sent mail to cancel what they did. They now dilly dally back and forth not doing what I want. Sick and tired of ****
WP
Willy P's update03 Mar 2022, 17:51
Reviewer Update
They tried to sort out problems and wife phone still not right. I have sent mail to cancel what they did. They now dilly dally back and forth not doing what I want. Sick and tired of ****